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Are you tired of dealing with frustrating audio interruptions and connectivity issues from your Bose Bluetooth speakers? Don’t worry, troubleshooting them doesn’t have to be difficult or time-consuming. In this blog post, we’ll provide you with some simple yet effective tips and tricks that will help you get the most out of your Bose Bluetooth speaker experience. Whether you’re a long-time user or new to the world of wireless audio, our guide is here to help you troubleshoot any problem like a pro!

General Troubleshooting Tips for Bose Bluetooth Speakers

If you’re having trouble with your Bose Bluetooth speaker, there are a few things you can try to troubleshoot the issue. First, make sure that the speaker is charged and that your device is connected to the speaker. If the speaker is still not working, try resetting it by turning it off and then on again. You can also try restarting your device. If none of these solutions work, contact Bose customer service for further assistance.

Troubleshooting steps for the Bose Bluetooth Speaker

If you’re having trouble with your Bose Bluetooth speakers, here are some troubleshooting tips you can do to help with any issues you are currently facing.

Bose Bluetooth Speaker Doesn’t Work After Update

If your product becomes unresponsive or you are no longer able to use it as expected after an update is installed, try the following: 

Reset Your Product – Power on your speaker, press and hold the power button for 10 seconds. After holding the button for 10 seconds your speaker’s light will blink blue to confirm the speaker has reset.

Bose Bluetooth Speaker Doesn’t Work From A Distance

If the Bluetooth connection between your product and a connected audio device is only reliable within short range of your product, try the following: 

  1. Be sure your Bluetooth Speaker is within 10 meters of the Bluetooth device
  2. Try moving your Bluetooth device closer to your Bose Bluetooth speaker
  3. Reboot your Bluetooth device, mobile devices and computers
  4. Reset your product by holding the power button for 10 seconds

Cannot Connect To Your Bose Bluetooth Speaker Via Bluetooth 

If you cannot pair your Bose Bluetooth speakers, here are some troubleshooting steps you can follow to be able to pair it with your device.

  1. Check if your Bluetooth speaker is in pairing mode and check if your phone has it’s Bluetooth turned on
  2. Make sure your Bluetooth speaker is within 9 meters of your device

Bluetooth Disconnects From Paired Device

If the Bluetooth connection between your system and a connected device (i.e. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:

  1. Make sure that your Bose Bluetooth speaker is within 10 meters of your device
  2. Try moving your speaker closer to your device
  3. Reset your product by pressing the power button for 10 seconds
  4. Reboot your mobile device or computer
  5. Clear your Bose speakers’ memory from previously connected Bluetooth devices through the Bose Connect App

Battery light is quickly blinking red on your Bose Bluetooth Speaker

If the battery LED status indicator on your product is red and flashing fast, try the following:

  1. Check for any updates to your Bose Bluetooth Speaker and update it
  2. Try a different USB cable
  3. Reset your product by pressing the power button for 10 seconds
  4. Try installing the update for your Bose Bluetooth Speaker again

Battery light is always red

If the battery LED status indicator on your product always shows a low charge either when checking battery level or charging the battery, try the following:

  1. Make sure the charger is connected to the power outlet
  2. Reseat the USB charging cable
  3. Try a different USB cable
  4. Check if the connected power outlet is working
  5. Update your speakers system software
  6. Reset your product by pressing the power button for 10 seconds

Product does not power on using battery power

If you are unable to turn on your product while it is unplugged and using only battery power, try the following:

  1. Connect your product to power outlet to exit battery protect mode and try power it up again
  2. Connect your Bose Bluetooth speakers to the power outlet for at least 15 minutes and try powering it again
  3. Check if the battery is charged
  4. Check if tones are heard when plugging in the speaker to a power outlet
  5. Check and install any updates for your Bose Bluetooth speaker

Product will not turn on

If your product appears to be receiving power but won’t power on as expected:

  1. Update your Bose Bluetooth speaker using a computer

Take your Bluetooth Speaker to the Bose Service Center

Yes, we do have a Bose Service Center here in the Philippines which is operated by Eleksis Marketing Corporation, the official distributor of Bose in the Philippines. You can visit our Bose service center at 273 Connecticut Street, East Greenhills, Mandaluyong City 1550.

Troubleshooting your Bose Bluetooth speakers is a great way to ensure that you get the best performance out of them. By following these steps, we hope that you have been able to identify and resolve any issues with your Bose Bluetooth speakers. If you find yourself still having difficulty or require additional assistance, be sure to contact customer support for further help.